Terms & Conditions

01

About Us

LRS Down Under provides relocation support and guidance services for individuals and families moving to Western Australia.

We assist with practical relocation support, which may include:

• Relocation planning
• Rental search assistance
• Home open attendance
• Local area guidance
• Pre-arrival furnishing and setup support
• General relocation guidance and recommendations

We are based in Perth, Western Australia.

02

Important Disclaimer

LRS Down Under is not:

• A registered migration agent
• A law firm
• A financial adviser
• A licensed real estate agency

We do not provide immigration, legal, taxation or financial advice. Any information provided is general guidance only and should not replace professional advice. Where required, clients should seek independent professional advice.

03

No Guaranteed Outcomes

While we aim to provide high-quality relocation support, LRS Down Under cannot guarantee:

• Rental approval
• Housing availability
• Lease acceptance
• Visa outcomes
• Employment outcomes
• School placements
• Relocation timelines
• Third-party service quality or availability

Rental applications and approvals remain entirely at the discretion of landlords, property managers and agencies.

04

Client Responsibilities

Clients remain responsible for:

• Providing accurate information
• Completing rental applications
• Reviewing contracts and agreements
• Confirming suitability of properties, services and providers
• Making final decisions relating to relocation

LRS Down Under does not accept responsibility for inaccurate information supplied by clients.

05

Third-Party Providers

We may recommend or refer clients to third-party providers, including:

• Pet transport companies
• Removalists/shipping providers
• Utility providers
• Real estate agencies
• Furnishing providers
• Migration professionals

These providers operate independently from LRS Down Under. We do not control or guarantee their services, pricing, timelines or outcomes. Clients engage third-party providers at their own discretion and risk.

06

Consultations & Payments

Consultations may be booked through approved scheduling systems such as Calendly. Payment may be required before appointments are confirmed. Prices may change at any time without notice.

07

Cancellation & Refund Policy

• Consultations cancelled with 24 hours or more notice may be rescheduled.
• Cancellations with less than 24 hours notice may be non-refundable.
• Failure to attend a booked consultation without notice may result in forfeiture of payment.
• Refund requests will be considered at the sole discretion of LRS Down Under.

08

Website Use

You agree not to:

• Misuse the website
• Submit false information
• Interfere with website functionality
• Copy or reproduce website content without permission

All website content remains the intellectual property of LRS Down Under unless otherwise stated.

09

Limitation of Liability

To the fullest extent permitted by law, LRS Down Under will not be liable for:

• Relocation delays
• Rental rejection
• Financial loss
• Missed opportunities
• Travel disruption
• Third-party service failures
• Indirect or consequential loss

Our total liability is limited to the amount paid for the specific service provided.

10

Changes to Services

LRS Down Under reserves the right to modify, pause or discontinue services at any time.

11

Changes to Terms

These Terms & Conditions may be updated from time to time. Updated versions will be published on the website.

12

Governing Law

These Terms & Conditions are governed by the laws of Western Australia, Australia.

13

Contact

If you have any questions about these Terms & Conditions, please contact us.