Privacy Policy
01 Who We Are
LRS Down Under is a Perth-based relocation support business assisting individuals and families relocating to Western Australia. We offer tailored guidance and logistical support for a seamless transition to your new home.
02 Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name and contact details
- Relocation details and preferences
- Household information (pets, family size, property preferences)
- Booking and payment-related information
We also automatically collect limited technical information such as IP address, browser type, and website usage data to improve our services.
03 How We Collect Your Information
Information is collected when you submit a contact form, book a consultation via Calendly, contact us via email or social media, or engage our relocation services.
04 How We Use Your Information
Your information is used to respond to enquiries, provide relocation services, arrange bookings, process payments securely, and improve our customer experience. We only collect information reasonably necessary to provide our services.
05 Third-Party Services
We use trusted third-party providers to operate our business, including Calendly for scheduling, Stripe for payments, and Google Analytics for website insights. We encourage you to review the privacy policies of these providers.
06 Payment Information
LRS Down Under does not directly store full payment card details. Payments are processed securely through third-party payment providers.
07 Sharing of Information
We do not sell, rent, or trade personal information. We may share information only when reasonably necessary to provide requested services, comply with legal obligations, or protect our legal rights.
08 Data Security
We take reasonable steps to protect your personal information from misuse, unauthorised access, or loss. However, no online system can guarantee complete security.
09 International Clients
As we support international relocations, your information may be processed or accessed across multiple jurisdictions where reasonably necessary to provide our services.
10 Your Rights
You have the right to access, correct, or request deletion of your personal information. To make a request, please contact us directly via email.
11 Retention of Information
We retain personal information only as long as reasonably necessary to provide services, maintain business records, and comply with legal obligations.
12 Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page and become effective immediately upon publication.
13 Contact Us
If you have questions regarding this Privacy Policy, please reach out.
lrsdownunder@gmail.com
